MedLoanIQ (the "Tool," "we," "us," or "our") is a software product operated by Sixiota Software LLC, a New York limited liability company. These Terms of Use ("Terms") govern your use of MedLoanIQ and any related websites, features, and services. In these Terms, "you" means the individual who registers for, pays for, or otherwise uses the Tool.
MedLoanIQ is an educational decision-support software tool that models federal student loan repayment outcomes for users considering Income-Based Repayment (IBR), the REPAYE Alternative Plan (RAP), and Public Service Loan Forgiveness (PSLF). The Tool performs probabilistic calculations and scenario modeling based on inputs you provide and on publicly available program formulas.
The Tool's outputs are estimates intended to help you think through tradeoffs. They are not predictions, guarantees, or instructions.
MedLoanIQ does not provide financial, legal, tax, accounting, investment, or other professional advice. MedLoanIQ is software only. Your use of MedLoanIQ does not create any professional, advisory, fiduciary, client, or other service relationship between you and Sixiota Software LLC or any of its owners, operators, or affiliates.
No individual associated with MedLoanIQ is acting as your advisor in any capacity through this Tool. MedLoanIQ is intended for users who want to model scenarios themselves.
You are solely responsible for your financial decisions. Any action you take based on information, calculations, AI-generated responses, or other output from the Tool is taken at your own risk.
The Tool's calculations may be wrong. They may contain errors in code, formulas, assumptions, inputs, or interpretation. Federal student loan rules are complex and change over time. The Tool may not reflect current rules, your specific loan terms, or facts particular to your situation.
You must not make a financial decision based solely on the Tool's output. Before taking any action affecting your loans, filing status, or finances, you must independently verify the relevant facts with your loan servicer, your tax software or tax return preparer (for tax figures), the current Department of Education and IRS guidance, and any other authoritative sources relevant to your situation.
Decisions about student loan repayment plans are often irreversible or costly to reverse. Switching from IBR to RAP, consolidating, changing filing status, and similar choices can have six-figure consequences over time. You acknowledge that you alone bear responsibility for these decisions and their outcomes.
The Tool includes features that use a third-party large language model (currently provided by Anthropic, operator of Claude). When you use these features, the inputs you provide — which may include the questions you ask, your loan situation, your income, your filing status, your marital and family information, and any other context you choose to share — are transmitted to Anthropic for processing.
AI responses may be wrong. AI responses are generated by a language model and may contain factual errors, outdated information, miscalculations, misapplied rules, or misunderstandings of your situation. AI responses are not reviewed by a professional. You must not rely on AI responses as advice or as definitive statements of fact. Treat them as one input among many when thinking through your situation.
Anthropic's handling of data you send through the AI feature is governed by Anthropic's own policies. You can review Anthropic's privacy policy at https://www.anthropic.com/legal/privacy.
We do not control Anthropic's data handling. If you are not comfortable with information you provide being transmitted to Anthropic, do not use the AI features.
On our side: prompts submitted to the AI feature, along with AI responses, may be logged by us for purposes of debugging, quality monitoring, abuse detection, and product improvement. We may review logs periodically. We do not sell this data.
To use paid features of the Tool, you will be asked to upload a student loan data file (for example, the file exported from studentaid.gov containing your federal loan history). This file contains personally identifiable information including loan identifiers, balances, interest rates, and servicer information.
We use this data as follows:
Each purchase grants you a non-transferable license to use the Tool to analyze one borrower's loan situation for the duration of that purchase's access period. If the borrower is married and both spouses have federal student loans that are relevant to joint decisions, the license permits modeling both within the same analysis.
If the same federal loan identifiers are submitted under more than one purchase on your account, that is your choice and is permitted. Submitting loan data across different accounts in a way that appears to share a single purchase's access with others may result in suspension of access pending review.
Volume licensing. If you have a legitimate need for many licenses — for example, a financial planning practice, a residency program, or an educational institution — please contact support@medloaniq.com to discuss volume terms.
Federal student loan repayment programs — including IBR, RAP, PSLF, consolidation rules, income-driven repayment formulas, federal poverty level thresholds, and tax rules affecting borrowers — are subject to change by Congress, the Department of Education, the IRS, and the courts. The Tool reflects program rules and assumptions as of its stated effective date. Calculations may not reflect later regulatory, legislative, or judicial changes, even if those changes have already occurred.
THE TOOL IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR THAT THE TOOL WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE MAKE NO REPRESENTATION THAT ANY CALCULATION, AI RESPONSE, RECOMMENDATION, OR OTHER OUTPUT OF THE TOOL IS ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR YOUR SITUATION.
All projections, comparisons, and scenarios shown by the Tool are estimates based on modeled assumptions and should not be treated as guarantees of any outcome.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the greatest extent permitted by law.
Paid access to the Tool is sold as a one-time purchase granting access for a specified duration (for example, 30 days or 270 days). Paid access does not automatically renew. When your access period ends, you may purchase again if you wish to continue using the paid features.
Payments are processed by Dodo Payments, acting as our merchant of record. By purchasing access, you also agree to Dodo Payments' applicable terms.
Refund policy. All sales are final. We may issue a refund at our sole discretion in cases where the Tool is materially non-functional for you and we are unable to resolve the issue within a reasonable period after you have contacted support@medloaniq.com. We do not issue refunds based on dissatisfaction with the Tool's output, a change in your circumstances, or a decision that you made based on the Tool. Dodo Payments may apply its own policies in connection with chargebacks or disputes; those policies are outside our control.
You agree that you will not:
We may suspend or terminate access for violations of these rules, without refund.
The Tool, its underlying calculations, visual design, written content, and analytical framework are original works owned by Sixiota Software LLC, protected by United States copyright law and other applicable laws. All rights not expressly granted to you in these Terms are reserved.
We may update these Terms from time to time. Each version of these Terms is identified by an EULA version number and effective date (shown at the top of this page). Material changes will be communicated by displaying an updated acceptance screen in the Tool and requiring you to accept the new version before continuing to use the paid features. Continued use after a new version is accepted constitutes agreement to that version.
We record the EULA version you accepted and the time at which you accepted it, tied to your account.
You may stop using the Tool at any time. We may suspend or terminate your access at any time for violation of these Terms, for suspected license-sharing, for non-payment, or for any other reason, with or without notice. On termination, sections of these Terms that by their nature should survive termination — including Sections 3, 4, 5, 9, 10, 13, and 17 — will survive.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Tool shall be brought exclusively in the state or federal courts located in New York, New York, and you consent to the jurisdiction of those courts.
These Terms constitute the entire agreement between you and Sixiota Software LLC regarding the Tool and supersede any prior agreements. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
Questions about these Terms or the Tool: support@medloaniq.com